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My inventory arrived damaged. What do I do now?

If you can see major damage to boxes/content during delivery, you can refuse to take it. Tell the driver you are refusing to take the damaged supplies, take pictures, and call us.

If the damage is found after the driver leaves, contact OHRDP immediately to arrange a new delivery (Call 1.866.316.2217). Send us photos and complete the damaged supplies form found on the NSP portal.

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Have Questions?

Reach out to our support team at OHRDP.

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